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Text Concierge 

Send us a Text Message!  

Did you know you can contact our staff via text message? Simply send a text message to our main phone number, (800) 822-6875, to have your general questions answered by an actual staff member. Get personalized, quick and convenient responses from our friendly staff. 

Texting is free1, fast, and an easy way to get your general questions answered. All you need is a smartphone or tablet that has text message (SMS) service enabled (your device does not have to be Internet-capable). No personal information is exchanged, such as Username, Password or full account number.

It’s as easy as 1-2-3!

  1. Simply send a text to (800) 822-6875.
  2. Look out for an automated response, confirming we received your message.
  3. Receive a personalized answer to your question from one of our staff members. We may need to confirm your identity by asking a few questions.

View our FAQ to learn more.

1 Your mobile service provider may charge for sending and receiving text messages. Check with your mobile service provider for details and specific charges that may apply.