By Phone (800) 822-6875
For specific branches press Option 4 then
- Albany - Option 1
- Brooklyn - Option 2
- Central Office - Option 3
- NoMa - Option 4
- Philadelphia - Option 5
- All others (Call Center) - Option 0
Via Text (800) 822-6875
By Fax (202) 737-2992
Lost or Stolen Card
(800) 822-6875 Option 2 then Option 2 again or
(800) 325-3678 (after business hours)
For your protection we recommend turning your credit card off with the SecurLock Equip mobile app.
(800) 822-6875 Option 2 then Option 1 or
(800) 472-3272 (after business hours)
For your protection, we recommend turning your debit card off with the Card Controls in the Advantage Financial FCU mobile app.
Questions & Comments
You can ask a question or make a comment using the convenient online form below or you may send an email1 to:
Either way, someone will get back to you as soon as possible.
If you have an issue that has not been resolved to your satisfaction please contact:
- Supervisory Committee
- PO Box 66
- Washington, DC 20091 or by email1 at
- [email protected]
The Supervisory Committee is not available to answer basic questions about your account or the products and service offered. Please direct such questions to [email protected]
1 Email Disclaimer - The security and privacy of your information is important to us.When communicating with us via email please do not send any information that is considered confidential or sensitive such as your account number, social security number, etc. If you need to communicate any personal information please call us at 800-822-6875. Thank you!