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By Phone  (202)737-6969

  • Albany - Option 1
  • Brooklyn - Option 2
  • Central Office - Option 3
  • NoMa - Option 4
  • Philadelphia - extensions 1454 and 1457

Via Text     (800) 822-6875

By Fax       (202) 737-2992 

Lost or Stolen Card 

Credit Card

(800) 325-3678 

For your protection we recommend turning your credit card off with the SecurLock Equip mobile app. 

iPhone® | Android™ 

Debit Card

(202) 737-6969

(800) 472-3272 (after business hours)

For your protection, we recommend turning your debit card off with the Card Controls in the Advantage Financial FCU mobile app.

Apple® and Android

Questions & Comments

Contact us by filling out this convenient online form. A representative will get back to you shortly. You may also send an email1 to [email protected]

Supervisory Committee

PO Box 66

Washington, DC 20091

[email protected]

1 Email Disclaimer - The security and privacy of your information is important to us.When communicating with us via email please do not send any information that is considered confidential or sensitive such as your account number, social security number, etc. If you need to communicate any personal information please call us at 800-822-6875. Thank you!

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