Call Center Representative
Advantage Financial FCU is seeking a Full-Time Representative to serve our members (customers) at our Washington, DC Call Center.
Located close to the Metro Center metro station (RED, ORANGE, BLUE, SILVER lines). Competitive salary, vacation, sick time, 11 paid holidays, 401K, health/dental insurance, daily travel allowance.
Position Responsibilities: Assisting members with information on all Credit Union products and services by phone; Responding to member service request in a prompt and courteous manner; Advising members on how to benefit from credit union products and services; processing loan applications and supporting all functions of the Call Center
Position Requirements: High School Diploma or GED. Excellent member service, analytical, problem solving and organizational skills. Previous financial experience preferred.
Please email your resume' AND a cover letter to [email protected]
Member Service Representative
Advantage Financial FCU, Washington DC is seeking a highly motivated individual to take care of the needs of our members (customers) and help them to live a financially fulfilling life.
Located close to the NoMa/Gallaudet metro station (RED line). Competitive salary, vacation, sick time, 11 paid holidays, 401K, health/dental insurance, daily travel allowance.
Position Requirements: Ability to work a flexible schedule. Previous customer service or financial institution experience preferred. Good oral and written communication skills. High School Diploma or equivalent (GED) required. Must be familiar with Microsoft Office suite. Experience with Symitar Episys a plus.
Position Responsibilities: The ideal candidate is responsible for assisting members with information on all Credit Union products and services in a prompt and courteous manner. Processing loan requests and member's financial transactions accurately, timely and professionally, while guiding members toward appropriate Advantage Financial products and services.
Company Information: Advantage Financial is a full-service financial institution with more than $100 million in assets serving employees of the Department of Veterans Affairs and the DC Community.
Application Instructions: Qualified candidates may email a cover letter and resume' to [email protected]