Careers

Call Center Representative

 Location:  1319 F Street NW, Washington, DC

Schedule:

  • Full-time (40 hours per week)
  • Monday- Friday 8am to 4:30

Job type: In Person

Position Overview:  Advantage Financial FCU, Washington DC is seeking a personable, highly motivated individual to provide services to our members via phone and other forms of correspondence.

Position Responsibilities:  The ideal candidate is responsible for:

  • Research and solve member questions, problems and concerns about credit union accounts.
  • Process transactions for members via phone, including but not limited to transfers, loan payments and new share opening.
  • Actively promote credit union products and services.
  • Process and disburse loan request.
  • Process incoming wire request.
  • Offer financial guidance as appropriate.

Position Requirements:

  • High School Diploma or equivalent (GED) required
  • Previous customer service experience required (minimum 1 year)
  • Good oral and writing communication skills
  • Must be familiar with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Prior financial institution experience preferred.
  • Experience with Symitar Episys a plus.

 Salary- Negotiable

Benefits:  In addition to your salary, you will receive:

  • Employer paid (70%) health insurance premium for single or family coverage
  • Fully funded health insurance deductible (HRA Plan)
  • 401k employer matching contribution (4%)
  • Income protection with life insurance, and long-term disability
  • Paid sick, vacation & holiday leave
  • Educational assistance

To apply send your resume to [email protected]

 

 

Member Service Representative/Teller

 Location:  5000 Wissahickon Avenue, Philadelphia, PA

Schedule:

  • Full-time (40 hours per week)
  • Monday to Friday 7:45am to 4:15pm

Job type:  In-person

Position Overview:  Advantage Financial FCU, Philadelphia, PA is seeking a personable, highly motivated individual to provide services to our members (customers) in a Member Service Representative/Teller role.

Position Responsibilities: The ideal candidate is responsible for:

  • assisting members with financial transactions in an accurate, timely and professional manner,
  • processing loan requests,
  • establishing new memberships,
  • opening deposit accounts,
  • providing information on Credit Union products and services and
  • offering financial guidance as appropriate.

Position Requirements:

  • High School Diploma or equivalent (GED) required.
  • Cash handling experience required (minimum 1 year)
  • Previous customer service experience required (minimum 1 year)
  • Good oral and written communication skills.
  • Must be familiar with Microsoft Office suite (Word, Excel, Outlook, PowerPoint).
  • Prior financial institution experience preferred.
  • Experience with Symitar Episys a plus.

Starting Salary Range:  $17.00 - $19.00 per hour

Benefits:   In addition to your salary, you will receive:

  • Employer paid (70%) health insurance premium for single or family coverage
  • Fully funded health insurance deductible (HRA Plan)
  • 401k employer matching contribution (4%)
  • Income protection with life insurance, and long-term disability
  • Paid sick, vacation & holiday leave
  • Educational assistance

Candidate must be eligible for Federal Government issued access badge.

To apply send your resume’ to [email protected]

 

Advantage Financial FCU is an Equal Opportunity Employer